Doctoc is a leading healthcare communications platform designed to streamline operations for doctors and medical clinic administrators. Its core mission is to enhance efficiency, improve patient experience, and empower medical professionals with advanced clinical communications tools.    

With a strong commitment to HIPAA compliance, Medical phone service, Secure texting, Medical Virtual Assistants, and After-hours Medical Answering Service, Patient reminders, Doctoc is a top choice for all-in-one clinical communications. If you’re eager to learn more about Doctoc, read on! Next, we’ll discuss its mission and core values, including its dedication to personalized support for each and every client.  

Doctoc’s Mission and Core Values: Enhancing Clinical Communications Through Patient-First Technology

Founded to bridge communication gaps in medical practices, Doctoc offers a unique healthcare communication platform that prioritizes transparency and efficiency. With their patient-first approach, Doctoc integrated technology and compassionate service to enhance care quality. Their goal is to continue providing this benefit for each client they work with, no matter how big or small their operations are. At its core, Doctoc believes in personalized support for every company it works with—which is why it continues to keep its staff small enough to consistently deliver high-quality clinical communications solutions.

The Key Solutions Doctoc Offers Medical Clinics 

To address widespread challenges, Doctoc focuses on specific solutions, providing cloud-based healthcare communications platform featuring automation, efficiency and accountability tools at every step. 

• Medical Phone Service: A HIPAA-compliant VoIP system tailored for clinic administrators, enhancing workflow efficiency through automated call routing, centralized inbox with teamwork & tracking tools, voicemail transcription, and direct EMR input, designed to be readily compatible with any medical clinic’s existing clinical communications systems. 

• After-Hours Answering Service: Ensures 24/7 medical answering service, prioritizing urgent calls and transferring them to on-call providers, preventing physicians overburden and maintaining patient engagement. Doctoc’s automated medical answering service is a key part of effective clinical communications.    

• HIPAA-Compliant Secure Texting: Recognizing patients’ need for both round-the-clock availability and convenient communication, Doctoc offers HIPAA-compliant secure texting. With this service, your clinic will enjoy two-way patient text messaging without requiring an additional app. As a result of using this service, many practices improve their clinical communications efficiency and reduce phone call volume while also supporting internal staff messaging due to the integrated built-in priority levels for each conversation. 

• Patient Reminder and Recalls:  Doctoc’s patient reminder system streamlines appointment management by automating reminders for appointments, procedures, and recalls. Using customizable SMS, or voice call notifications, it minimizes no-shows and ensures patients stay on track with their care. The system facilitates two-way communication for easy confirmations and rescheduling. Designed with HIPAA compliance, it enhances clinic efficiency and patient satisfaction by delivering timely, relevant reminders for all critical healthcare interactions. 

• Virtual Medical Assistants: Finally, one of the last solutions that Doctoc offers is virtual medical assistants for clinics. Our trained medical professionals can help with appointment scheduling, patient follow-ups, insurance verification, and clinical documentation. These are certified virtual assistants for medical practices with HIPAA-compliant training, which delivers a cost-effective staffing solution for overburdened clinics. 

How Doctoc, a Leading Healthcare Communications Platform, Benefits Medical Clinics 

From the clinical communications solutions to the mission, Doctoc focuses on providing strategies that make it easier for doctors and medical clinic administrators. No matter what solution your facility requires, Doctoc helps professionals by:  

• Enhancing patient satisfaction by ensuring precise, reliable communication.  
• Reducing staff workload through automation and outsourced virtual assistance.  
• Improving clinic efficiency with streamlined workflows and real-time visibility of patient interactions.
• Ensuring compliance and security with HIPAA-compliant technology solutions.  

As you can see, Doctoc fills in the gaps that help clinics and doctors continue to deliver stellar healthcare, ensure patient satisfaction, and remain in compliance with HIPAA along the way. 

Meet the Doctoc Team: Who Is Behind This Revolutionary Platform?  

At the heart of Doctoc is a team of experienced professionals dedicated to improving healthcare communications now and into the future: Doctoc’s Founder and CEO Dr. Jagdish Patel is a board-certified gastroenterologist with over 30 years of private practice experience, committed to integrating technology into medical workflows.  

Additionally, Jordan Sloan, Principal Software Engineer, brings over a decade of expertise in healthcare tech, leading software innovation. Supporting them is a team of virtual assistant managers, customer service representatives, and operations leads, who all work to provide top-tier support for medical clinics nationwide. Together, their collective expertise ensures seamless, high-quality clinical communications solutions.   

What Sets Doctoc Apart as a Top Healthcare Communications Platform? 

In a crowded field of healthcare communication platforms, Doctoc distinguishes itself through its unique, physician-driven design. Unlike platforms created by non-medical professionals, Doctoc is built by those with firsthand experience in clinic operations. This insider perspective ensures a deep understanding of the daily demands faced by doctors and administrators, resulting in solutions that truly address their needs. Furthermore, Doctoc offers a comprehensive, all-in-one platform, seamlessly integrating phone, fax, secure texting, and virtual assistant services. This unified approach, coupled with its scalability for practices of all sizes, underscores Doctoc’s commitment to personalized service, ensuring every client receives tailored support, regardless of their clinic’s scale. 

Experience the Doctoc Difference: A Superior Clinical Communications Solution 

Doctoc redefines clinical communications with advanced, robust and HIPAA-compliant solutions tailored to your needs and your growing facility. With flat fee pricing and a 14-day free trial, clinics can experience the benefits of this flagship healthcare communications suite. 

Ready to optimize efficiency and enhance patient care? Schedule a demo today and see how Doctoc can transform your clinic’s operations!