After Hours Answering Service
From an outpatient voicemail, to a
hospital consult and even those critical
time-sensitive STEMI calls to an on-call
Cardiologist, our Medical Answering
Service is designed to handle it all.
Nothing falls through the cracks.
Schedule A Demo
We have been using the Doctoc app and their after hours answering service for over three years for our cardiology practice. It handles calls flawlessly at our multiple locations in addition to many of its user friendly and valuable features. We are particularly impressed with its ability to handle our very complicated STEMI call protocol, with multiple providers and hospitals, even better than the traditional answering service. Also their customer service is excellent.
~ Dr. Kumar Ravi, Cardiologist
AZ Heart Consultants
Doctor Designed Medical Answering Service
Crafted by medical professionals, Doctoc delivers an exceptional Medical Answering Service
that rivals anything out in the marketplace. Our Answering Service streamlines every aspect
of after-hours communication with features every provider would ever need.
- System automatically sorts the level of urgency. Provider does not get disturbed for non- urgent messages.
- Programmed to transfer on-call duty to your colleague on-the-fly, right from your cell phone.
- Easily accessible personal and partner provider on-call calendars from anywhere..
Incredible Accuracy, Rock Solid Reliability – Every Time, All The Time
Getting interrupted in the
middle of the night for a
routine call is frustrating; not
getting alerted to an urgent
message puts both the patient
and the doctor at risk.
Doctoc provides a state-of-the art medical answering system
that guarantees every message
is routed to the right on-call
provider at the right time with the right level of urgency.
- Automatic escalation of message urgency with corresponding sound and color coded alerts.
- One touch call-back - easy and efficient.
- Provider's cell phone number is never exposed to the recipient.
Doctoc Medical Answering Service Gives Providers Everything Ever Needed
Listed below are just a few of the many helpful
features a Provider has on the tip of the finger
Never Miss an Urgent Call
When it comes to safety, we
take the matter very
seriously both for the Patient
as well as the Provider.
Doctoc Answering Service
has multiple layers of safety
features that do that very
well.
- Color coded visual and sound notifications for message urgency.
- Stat hospital messages that cannot wait get patched directly to the provider's cell phone.
- 'Back-up' call numbers just in case the on-call provider cannot be reached.
Simplified On-Call Scheduling
Doctoc's Answering Service software makes
it easy for Clinic managers to set up the on-call
schedule. Our proprietary on-call scheduler
allows complex schedules to be done
accurately in minutes
- Access calendar for any individual provider from any device, a desktop or a cell phone.
- Completely eliminates the need for creating multiple versions on a spreadsheet for every requested change.
- Every request for a change in on-call coverage is time-date stamped with notes to refer to why the change was made.
How to Book a Medical Virtual Assistant
We Are Easy To Work With
14-Day Free Trial & No Binding Contract
We take pride in the quality of our services & are confident that once you experience the Doctoc difference, you’ll never look back.
Super Affordable Pricing
Along with enhancing your patient interactions, we’ll also reduce your communication expenses. Our cost- effective solutions help you stay on track and on budget.
Quick Set Up & Easy Onboarding
From start to finish, an average roll-out takes just days! We’ll set up all account essentials & provide tailored guidance from start to the go-live date.
Our Commitment To Peace Of Mind roll-out
Most Clinics expand over time adding providers and locations. Doctoc’s HIPAA Compliant Phone Service is scalable & adaptable to grow with your practice.
Frequently Asked Questions
Find Answers in Our FAQ: We understand that you may have questions, and we're here to help. Browse through our Frequently Asked Questions for quick, comprehensive answers to common inquiries about our services, policies, and more. If you don't find what you're looking for, feel free to contact us for further assistance.
What is Doctoc?
Doctoc is an advanced, all-in-one Clinical Communications Platform specifically designed for medical clinics. It helps optimize clinic workflows through reliable and customized communication solutions.
How does Doctoc help streamline clinic operations?
Doctoc automates end-to-end clinical communications, which enhances the efficiency of your practice. It manages everything from phone call handling and appointment scheduling to eligibility checks and prior authorizations.
What additional support does Doctoc offer?
In addition to automation, Doctoc provides highly qualified and trained Virtual Assistants who can handle a variety of tasks, ensuring that your clinic maintains a personal touch when interacting with patients.
How reliable is Doctoc's platform?
Doctoc has a proven track record of reliability, ensuring your clinic’s communications run smoothly and without interruption. Our platform is designed to support the critical needs of medical clinics efficiently.
What kind of training do the Virtual Assistants have?
Doctoc’s Virtual Assistants are highly trained and well-qualified to handle a range of clinical administrative tasks, from patient communications to managing authorizations and scheduling.
Does Doctoc integrate with existing clinic systems?
Yes, Doctoc is built to integrate seamlessly with many existing clinical systems, ensuring minimal disruption and a smooth transition to our platform.