Overwhelmed with Staffing Issues?
Our Virtual Assistants are your solution!
It is a challenge to recruit
and retain top quality
Clinic staff. Our Virtual
Assistants will help solve
your headache. We
provide top tier
professionals to keep your
clinic running smoothly at
a fraction of the cost.
These are your all-weather
skilled remote clinic staff
members to fulfill your
most demanding tasks.
Schedule A Demo
About Us
reshaping the way the clinics function
Our Medical Virtual Assistants are highly skilled professionals with excellent communication and technical skills, little to none local accent and hands-on experience in EMR's. They bring efficiency without adding undue financial burden, and free you to concentrate on what matters most to you - delivering exceptional patient care.
Schedule A Demovaluable members
Work with medical talents,virtually
Our Virtual Medical Assistants are your trusted partners in delivering exceptional patient care. They seamlessly integrate into your existing team, handling a wide range of administrative and clinical tasks efficiently. From front office operation, records management, and chart preparation to quick eligibility verification, fast and accurate prior authorization, our dedicated resources are equipped to meet your clinic’s needs with precision.
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Screened. Trained. Qualified.
Virtual medical assistants aren’t much help if they aren’t qualified for the job. We hire medical professionals who are ready to get to work from Day One. Our virtual assistants are:
- HIPAA trained and certified
- Experienced medical professionals
- Works in collaboration with your clinic staff
Top Tier Medical Virtual Assistants (MVA's)
Virtual Clinical Medical Assistant
Patient Chart Prep for the Provider for upcoming office visit. Manage Inbound and Outbound patient calls.Manage Inbound Faxes. Summarize Lab, Radiology and Pathology reports.Manage inbound and outbound referrals.Prescription refills (Provider approved, and non-narcotic only)
Virtual Medical Receptionist
Trust our Virtual medical phone receptionists to keep your lines of communication running smoothly. They manage calls, book appointments, verify customers’ insurance information, renew prescriptions (Provider approved, and non-narcotic only) and many.
Virtual Medical Scheduler
Don’t waste precious time scheduling. Our medical virtual assistants will seamlessly coordinate with patients and providers to keep things efficient, minimize appointment cancellations and improve patient flow, and therefore revenues.
Medical Billing Assistant
Our medical billers have been serving providers like you in various domains – from physicians to hospitals. Our team excels in industry-standard systems, and ensures transparency and reliability in your financial processes and cash flows.
Virtual Medical Coder
A Virtual Medical Coder ensures accurate management, assignment and sequencing of medical codes. They keep your clinic compliant, helping you clarify information between physicians and clients for better documentation.
Medical Virtual Scribe
A Medical Virtual Scribe ensures a positive work-life balance for the providers.They help physicians keep patient records by maintaining documents, charts, referrals, and procedures.
How to Book a Medical Virtual Assistant
Recruitment And Deployment Of A Medical Virtual Assistant (MVA)
Decision to hire MVA
We will have an honest discussion with you, understand your Clinic
workflow and help you decide how to best incorporate Medical Virtual Assistants as your Clinic remote staff members
We choose a suitable MVA
After thorough scrutiny and vetting, we select the perfect MVA to meet your needs. Only the top few make it through our selection. Next you interview them and pick the ones you like
Meet your team
Meet your skilled medical virtual assistant team, guided by your dedicated account manager who supports you through every step of the onboarding process to meet your expectations
Begin your virtual relationship
The Medical Virtual Assistant will quickly learn about your needs and begin working for your clinic so you can focus on patient care. It’s that simple to making a real difference in patient care!
Frequently Asked Questions
Find Answers in Our FAQ: We understand that you may have questions, and we're here to help. Browse through our Frequently Asked Questions for quick, comprehensive answers to common inquiries about our services, policies, and more. If you don't find what you're looking for, feel free to contact us for further assistance.
What is Doctoc?
Doctoc is an advanced, all-in-one Clinical Communications Platform specifically designed for medical clinics. It helps optimize clinic workflows through reliable and customized communication solutions.
How does Doctoc help streamline clinic operations?
Doctoc automates end-to-end clinical communications, which enhances the efficiency of your practice. It manages everything from phone call handling and appointment scheduling to eligibility checks and prior authorizations.
What additional support does Doctoc offer?
In addition to automation, Doctoc provides highly qualified and trained Virtual Assistants who can handle a variety of tasks, ensuring that your clinic maintains a personal touch when interacting with patients.
How reliable is Doctoc's platform?
Doctoc has a proven track record of reliability, ensuring your clinic’s communications run smoothly and without interruption. Our platform is designed to support the critical needs of medical clinics efficiently.
What kind of training do the Virtual Assistants have?
Doctoc’s Virtual Assistants are highly trained and well-qualified to handle a range of clinical administrative tasks, from patient communications to managing authorizations and scheduling.
Does Doctoc integrate with existing clinic systems?
Yes, Doctoc is built to integrate seamlessly with many existing clinical systems, ensuring minimal disruption and a smooth transition to our platform.