A VoIP telephone system is infinitely flexible, customizable to meet just about any needs, efficient, and above all much more economical than a traditional phone system.   

A VoIP system is easily scalable and can recognize up to a 30-50% reduction in costs for a small business. VoIP for healthcare can help a Clinic grow without the ballooning overhead expenses on expansion. Phones can be added practically ‘on-the-fly’ as the growth demands. 

Apart from being cost-effective, VoIP telephony services like Doctoc are easily accessible, scalable, voicemail transcriptions, provide tools for staff efficiency, and are highly flexible to each clinic’s requirements. It also provides caller ID recognition, integration with patient records and billing, etc. We are HL7 aware and will efficiently connect with you with EMR.   

VoIP for Healthcare 

Voice over Internet Protocol (VoIP) allows voice communications over an internet connection, in turn making the traditional phone lines obsolete. 

To Learn More: Use VOIP Technology to improve your clinic communication. Book a 1-to-1 Consultation Now!

Salient features of Doctoc’s Telephone Service  

1. Accessible Anytime, Anywhere 

Doctoc‘s VoIP for healthcare service allows medical professionals to communicate from any location. Staff can work from home, access patient records remotely, coordinate across time zones, and provide telemedicine services anywhere. 

2. Scalability and Reliability 

Doctoc’s VoIP for healthcare service can handle any call volume without busy signals or dropped calls. It ensures quality across multiple clinics and supports conference calling for consultations. The service remains reliable during regional outages, operating through mobile WiFi/hotspots.  

3. Remove Communication Silos 

 Doctoc’s in-built waterfall call routing technology removes communication silos. Staff at any location can answer calls, texts, and voicemails from other locations. This ensures no unanswered patient calls and maximizes resource utilization across multiple clinic sites. 

4. Enhanced Efficiency with Transcribed Voicemails 

Doctoc’s voicemail transcription enhances clinic efficiency. Staff can read transcribed voicemails and listen to recordings if needed. Reading is seven times faster than listening. Transcriptions become tasks, ensuring no patient inquiry goes unanswered. Caller ID and one-click callback streamline communication further. 

5. Promote Teamwork and Improve Productivity 

VoIP for Healthcare Service from Doctoc promotes teamwork and improves productivity with progress-tracking tools. Staff can track pending and completed tasks from voice messages. Live call notes are visible to all, enabling seamless task handoff. Filters help staff check unread, in-progress, or done messages, ensuring efficient workflow.  

6. Administrative Oversight 

Doctoc provides efficient administrative oversight for better accountability and efficiency. Staff administrators are informed about workflows at all levels. All incoming calls are recorded for conflict resolution and training. This oversight ensures no missed or dropped calls, maintaining high service quality throughout the organization.  

7. Intuitive User Interface and Flexible Options 

Doctoc’s intuitive user interface and flexible options make setup easy with minimal effort and technical knowledge. VoIP for healthcare services from Doctoc can be accessed via desktop browsers and phone apps, perfect for on-the-go use. Doctoc is user-friendly, HIPAA compliant, and requires no upfront hardware costs. Clinics can customize announcements and enforce branding with audio logos or music.  

VoIP for the Future 

The future of communication in healthcare lies in VoIP systems. New technologies like AI (Artificial Intelligence), 5G technology, and overall improvement in software updates make the future of VoIP communication very promising. VoIP is poised to play an important role in increasing telemedicine after Covid-19.  

AI integration with VoIP telephony services will help to automate many routine tasks like appointment scheduling, reminders, and patient follow-ups. This will help the clinic to use the healthcare staff for more critical tasks. The increase in 5G adoption will significantly impact VoIP communication services leading to higher quality calls.  

In conclusion, cloud-based VoIP-based telephony services are the future of healthcare communication. geographic location or time constraints do not deter VoIP-based communication services like Doctoc empowering medical clinics to provide the highest service. As technology continues to evolve in the healthcare industry’s communication services, VoIP for healthcare services like Doctoc is not just a choice but a strategic investment to increase business cost-effectively in an increasingly digital world.